I had no internet service Wednesday night. Not sure exactly when it went out. I started trying at 7:30. It was after midnight when it came back. It’s annoying and frustrating to be sure. But it happens and probably can’t be helped (I can just feel my nose growing. We all know I’m not this nice). What pissed me off beyond the beyond, though, was the unforgivably bad customer service.
Tried calling. Could I get through?
Can pigs fly? For the first couple of hours I didn’t even hear that ‘connecting’ sound. Right after I dialled the number I got a recording: “The circuits are busy. Try again.”
Why I even bothered, I cannot say.
Bullheadedness, I guess. Obviously I’m a glutton for punishment. And clearly I’m the type of person who might press on a bruise, because I’m enough of a sicko to think it feels good. If this is true, I’ll bet I’d have a lot more fun with Christian Grey than I have dealing with Rogers.
Anyway, about three hours in I was finally connected to their IVR system. Oh, how I love those. Even on a good day.
Well, this won’t surprise you. It was screwed up. Wouldn’t recognize my telephone number (which had to be programmed in
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