After yesterday’s post was published a friend emailed me to talk about it. One of her comments was in reference to my recollections of the Christmas lunches my father and grandfather had for their staff — her point being that it was probably those acts of kindness and generosity that were, in large part, what made their employees so loyal.
She was right, of course. My dad and grandfather treated their employees kindly, fairly and respectfully everyday, not just once a year at lunch. And in return, they had virtually
no staff turnover.
The comment got me thinking and, almost immediately, my Continue reading